Plans and billing
This page is about Sumhour Cloud at app.sumhour.com. A self-hosted Sumhour has no plans, no trial, no limits and no Billing page; see self-hosting.
The four plans
Section titled “The four plans”You pay one price for the whole workspace, set by how many people are in it. Every plan has every feature.
| Plan | People | Monthly | Yearly (per month) | Yearly total |
|---|---|---|---|---|
| Solo | 1 | $19 | $15 | $180 |
| Studio | up to 10 | $79 | $63 | $756 |
| Agency | up to 25 | $179 | $143 | $1,716 |
| Scale | up to 50 | $349 | $279 | $3,348 |
Paying yearly takes 20% off, rounded down to whole dollars. Prices are in US dollars. Sales tax or VAT is added at checkout where it applies.
For a team bigger than 50, write to us.
The 30-day trial
Section titled “The 30-day trial”Every new workspace starts with a 30-day trial. No card is needed, every feature works, and up to 50 people can join. The trial runs from the day the workspace was created.
For the first 20 days you see nothing about it. From day 20, a single line at the top of the app says how many days are left, and owners get a “Choose a plan” link next to it. There are no pop-ups. Owners also get one email three days before the trial ends.
Who counts toward the team size
Section titled “Who counts toward the team size”The count is the people in the workspace plus invitations that have not been accepted or expired yet. The People page shows it next to the invite form, and the Billing page shows it as “People”, for example “8 of 10”.
When you reach the limit, a new invitation is refused with a message naming the plan that fits. On a paid plan it reads like “The Studio plan covers 10 people. Move to Agency to add more.” Nobody already in the workspace is ever removed or locked out because of a limit.
Choose a plan
Section titled “Choose a plan”Only the owner can choose or change the plan. Admins can open the Billing page and see it, but the buttons are off for them.
- Open “Settings”, then “Billing”.
- Pick “Monthly” or “Yearly, 20% off” above the plans.
- Press the plan’s button, such as “Choose Studio”. The plan that fits your team is marked “Fits your team”. A plan too small for your team shows “Your team has N people” instead of a button.
- Paddle’s checkout opens on top of the page. Pay there.
After payment you come back to Billing. Paddle confirms the payment to us separately, usually within seconds, and the page refreshes by itself until the plan shows as active.
Paddle is the reseller
Section titled “Paddle is the reseller”Sumhour Cloud is sold through Paddle, which acts as the reseller (the merchant of record). Paddle charges your card, adds sales tax or VAT where it applies, and sends you the receipts.
Once you have paid, the owner sees “Manage billing” on the Billing page. It opens Paddle’s own customer portal, where you update the card, download receipts and cancel.
Switch plans
Section titled “Switch plans”On a paid plan, each other plan shows “Switch to” with its name. Sumhour asks you to confirm, because the change is immediate: Paddle charges or credits the difference for the rest of the current period right away. You can switch between monthly and yearly the same way.
If a payment fails
Section titled “If a payment fails”The workspace keeps working. A line at the top says “The last payment did not go through. Nothing has stopped.” and the owner gets an “Update payment” link. Paddle retries the charge for a while.
Cancel
Section titled “Cancel”Cancel from “Manage billing” in Paddle’s portal. The plan keeps working until the end of the period you paid for, and a line at the top shows the date, for example “The Agency plan ends on Oct 31, 2026.”
Read-only when a trial or plan ends
Section titled “Read-only when a trial or plan ends”When the trial ends without a plan, when a cancelled plan reaches the end of its paid period, or when a plan is paused, the workspace becomes read-only. It is not locked and nothing is deleted.
What still works:
- Everyone can sign in and see everything.
- Exports: invoice and payment CSVs, invoice PDFs, report and expense CSVs.
- The API, the CLI and connected AI apps for anything that only reads.
- Personal “Preferences”, the “API tokens” page and the Billing page.
What stops:
- Logging time, changing entries, invoicing and every other change, in the app and through the API. Attempts are refused with a message saying why.
- Scheduled sends, such as recurring invoices and late-payment reminders to clients, pause.
A line at the top reads “This workspace is read-only”, followed by the reason. The owner sees “Choose a plan” next to it; everyone else is asked to contact the owner. Choosing a plan restores everything at once, with all your data where you left it.
Invoicing and exports are covered in invoicing, and roles in team and roles.