Terms of service
These terms cover the hosted Sumhour service at app.sumhour.com. The self-hosted version is covered by its open-source licence (AGPL-3.0), not by this page.
Your account
You need to be at least 16 and using Sumhour for work. Keep your sign-in email and passkeys to yourself; you are responsible for what happens in your workspace. If you create a workspace for a company, you confirm you are allowed to accept these terms for it.
Your data
Everything you put into Sumhour stays yours. We get only the permission needed to store it, back it up, show it to the people you invite, and run the features you turn on. You can export it at any time. To delete a workspace, the owner emails [email protected]; we erase it within 30 days, and it drops out of our backups within 60 days after that. Our privacy policy explains the details.
Acceptable use
Do not use Sumhour to break the law, to send spam invoices, to attack the service, or to store data you have no right to hold. We may suspend a workspace that does, after telling the owner unless the situation is urgent.
Plans and payment
Prices are per workspace and listed on the pricing page. Paid plans are billed upfront, monthly or yearly, through Paddle, which acts as the merchant of record and handles tax. Every plan starts with a 30-day free trial and no card is needed for the trial. If a workspace grows past its plan’s team size we ask you to move up; we do not add seats or usage fees silently. Refunds follow our refund policy.
What we promise
We aim to keep Sumhour available around the clock, but we do not promise a set uptime yet. We email workspace owners about planned maintenance and about outages. Data is backed up daily. We will give at least 30 days’ notice before any change that removes a feature you pay for or raises your price.
What we do not promise
Sumhour is provided as is. It is not accounting, legal or tax advice, and you are responsible for the invoices you send and the taxes you charge. To the extent the law allows, our liability to you is limited to the amount you paid us in the 12 months before the claim.
Ending the agreement
You can cancel any time from Settings; the plan runs to the end of the paid period and does not renew. We can end the agreement with 30 days’ notice, or immediately if you break these terms. Either way you keep the right to export your data for 30 days after the end.
Open source
The Sumhour code is licensed under AGPL-3.0, and the repository becomes public with the launch. Using the hosted service does not give you any extra rights to the code beyond its licences, and contributing code to the project is governed by the contributor agreement in the repository.
Law and disputes
These terms are governed by the laws of Bangladesh. Before any formal dispute, both sides agree to try to settle it by email within 30 days.
Changes
We may update these terms. If a change reduces your rights we email workspace owners at least 30 days before it applies.
